Frequently Asked Questions

  • Will you use my code or design in your portfolio ?

    No, unless you give us permission to display your project on our website.

  • Can you work under NDA ?

    Yes, we can work under Non-Disclosure. Client privacy is extremely important to us, and we take it seriously. You can be assured we will never contact your clients on anyway non-related to your project. If you want us to sign a personalized NDA, send it over and we will sign it.

  • How much does design or coding cost ?

    This will depend on the size and complexity of your design.Feel free to get a quote.

  • How can I request a FREE Custom Design/coding Quote ?

    To request a FREE quote please fill out our get a quote form.

  • Are upfront payments required ?

    Yes, upfront payments are required. This is to ensure we can get started on your design and markup right away, and offer a speedy delivery. We still offer a Money Back guarentee if you are not completely satisfied.

  • How long does it take to have a web site or email tempate designed ?

    The time frame is determined by the size of your web site or html email template , the complexity of your design and our current client design schedule.

  • Do you offer revisions ?

    Yes, revisions are just a part of any design process. We offer up to three revisions for all templates.

  • What is email render test ?

    Email render test is check email template layout,images,fonts,colors with variations of the most popular email clients and mobile devices. We support all major email clients such as MailChimp, Campaign Monitor, MS Outlook 2003+, Outlook Express, Apple Mail, Mozilla Thunderbird, Opera M2, AOL Webmail, Gmail and Hotmail.

  • How are you test email templates ?

    We are test them with by hand because email render test program doesn't return right results everytime.